Some of the most Fequently asked questions about our company, brands and financial services.



Simply visit any Edgars store with: Your National ID, Proof of residence in the form of either a water bill or electricity bill (and a photo copy of the same should you wish to retain the original. You can also bring a letter from the Landlord acknowledging that you lease his/her property together with the landlord's proof of residence and payslip. You will be required to complete a Credit application form which you can also download and fill in beforehand and bring it with you and the above documentation to complete your application.

Few of our stores are open on Sundays and public holidays. If you would like to find out if a specific branch is open, visit our contact us page for contact details.

If all your documents are in order, your application will normally be processed between 48 hours and 5 working days.

You can purchase in any Edgars store across Zimbabwe using your Edgars account.

Visit our contact us page to find details for your branch, or visit our Facebook page, Edgars Stores Zimbabwe.

No, you can only purchase in Edgars stores. You are required to open a separate Jet account should you wish to purchase on credit at Jet.

Our purpose is to ensure that we bring convenience throughout your shopping experience with us. You may pay through our Ecocash Biller code 01262. The funds will be credited into your Account within 24 hours. You send an email to to notify the Accounts team about the transaction. Account Opening Details, Ecocash Details

Yes, you can make purchases using $USD, ZiG and ZAR. We accept debit card payments (swipe), mobile and cash payments

Please contact your branch manager and request for a ‘rerate’.

Ask for the relevant application form instore and complete as required.

We believe that beauty is skin deep and our in-house stylist is here to give you some styling advice. To qualify for a makeover, you are supposed to be a Club member, then simply write a motivational letter and send it together with your pictures to

We are always excited to get new skills and different personalities to our amazing, big family-we are big on diversity. Submit the following to your nearest Edgars Stores: CV, Cover letter, Copy of Zimbabwean ID, 2 reference letters from school or previous employer, Copies of your academic qualifications – please note a pass in mathematics and English for O’ Levels is a must. Ensure that you address your application to the Human Resources Manager.

You can send an email to and you will receive a detailed Account Statement

For returns-the item(s) should not be soiled,damaged or altered and must be accompanied by a receipt as proof of purchase to enable us to facilitate the returns process. For hygiene purposes we do not allow returns on underwear. For exchanges-You can bring the merchandise you want to exchange to any Edgars Store accompanied by a receipt.

Yes. You can shop for all our products on our whatsapp platforms Currently the platforms are operational in Harare and Bualwayo only.